ROOFING FAQ'S
Q: What types of roofing is available?
A: We offer roofing systems by all the leading manufacturers of composition, metal, tile and singe-ply materials.
Q: What warranties are offered?
A: A roofing materials warranty is only as good as its manufacturer. Some manufacturers have an upfront warranty for the first through the fifth year. They will pay for labor and materials to replace any defective shingles. The roof must be installed to a manufacturer's specifications to qualify for the warranty. Most warranties are transferrable to new property owners with the payment of a simple transfer fee. We have a 10 year workmanship warranty and the material has a lifetime warranty.
Q: Should I be home during the roofing project?
A: We do our best to protect customer property during the job. It is not necessary that the owner be present during the job as long as we have a contact phone number. Before we start the job we will have a meeting to discuss any questions or concerns you may have, or to point out special concerns related to your project.
Q: Is removing my old roof required?
A: Usually it is best, but not always. Complete removal allows us to access the roof's substructure. Dry rot and pest infestation are often found at tear off, when these they can be promptly addressed. Irregularities in the existing roof will often show through new roofing. Note: local building codes limit the number of layers with some types of roofing materials.
Q: Can my roof be done in winter or during bad weather?
A: We do roofing projects all year round. It usually only takes 4-8 hours to remove the existing roof and apply watertight felt paper. From start to finish, a roof is usually completed in 2 or 3 days. The new roof itself can often be installed during inclement weather.
Q: Are your estimates free and how long are they valid?
A: Estimates are free and valid for 30 days. After 30 days we will validate the estimate based on current material costs.
Q: What are my options for a flat roof?
A: We consider a "flat" roof to be a pitch of 3/12 or less. There are methods available to apply standard roofing to lower pitches. In some cases, a special waterproofing underlayment may be applied; however, it is best to go with a roofing system designed for completely flat surfaces. After assessing your situation, we would be more than happy to advise you on the best options.
Q: How do if know if my structure can support the weight of a tile roof?
A: Many existing roof substructures will support a new tile roof. It is highly recommended that an engineering analysis of the current structure is made to determine if tile is a viable option.
Q: Will my landscaping be damaged during re-roofing?
A: AJ’s Professional Contracting has procedures for preventing most roofing debris from reaching the ground. We take great pride in leaving your property and landscaping in pristine condition.
Protect your home, rental property or commercial property when selecting a roofing contractor by educating yourself.
The following tips are suggested guidelines for evaluating and selecting a qualified roofing contractor.
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Get referrals from friends, family members, co-workers, lumberyards, and general contractors
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A permanent place of business and a telephone in the business' name.
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Federal tax identification number.
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Check their license number; go to the New Mexico Regulation and Licensing Department Website. You can verify license numbers and reveal previous claims brought against the contractor and if they have been resolved.
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Call your local Better Business Bureau to check on possible complaints filed against the contractor. Visit their website at www.bbb.org.
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Ask for proof of liability and worker's compensation insurance. Note: If the contractor is not properly insured, you may be liable for accidents that occur on your property.
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Always insist on a detailed written proposal. Do not assume a vague proposal will include details from verbal agreements.
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Ask the contractor to explain their procedures for quality control, job supervision, safety practices, and clean up.
Did you know?
Any one engaged in construction-related contracting in New Mexico must be licensed. This includes general construction work, electrical, mechanical and plumbing and LP gas. The activities that are considered to be contracting in New Mexico are defined in the Construction Industries Licensing Act, NMSA 1978, Section 60-13-3.
Unlicensed Violations: Contracting without a license in New Mexico is against the law. If a contractor is working without a license, the Division may stop the construction project and file a criminal charge of unlicensed contracting in Metropolitan or Magistrate Court. Violators will be eligible for licensure 1 year from date of conviction.
* Information from the New Mexico Regulation & Licensing Department
VERIFY YOUR CONTRACTOR AT THE NEW MEXICO REGULATION & LICENSING DEPARTMENT
